* {outline:none;}
:focus {outline: 0;}
html,body,div,span,p,td,a,del,em,font,img,b,u,i,center,dl,dt,dd,ol,ul,li,form,label {margin: 0;padding: 0;}
body, select, input, textarea {font:12px "Microsoft YaHei","\5b8b\4f53", Verdana, Arial;color:#222;}
html, body {height:100%;background:#2e2f3d;}
li {list-style:none;}
img {border: 0;}


.main {
	position:relative;
	width: 960px;
	margin: 0 auto;
}

.top_div {
	background-color: #fff;
	height: 750px;
	width: 100%;
	margin: 0 auto;
	border-radius: 0 0 7px 7px;
}

.top_left {
	position:relative;
	float:left;
	width: 700px;
	height:100%;
}

.top_right {
	float:left;
	width: 260px;
	height:100%;
	overflow:hidden;
}

.right_title {
	height:26px;
	line-height:26px;
	overflow:hidden;
	text-align:center;
	background-color: #FF534C;
	font-size:16px;
	padding:8px;
	white-space: nowrap;
	text-overflow: ellipsis;
}
.right_content {
	height:694px;
	border-left: 1px solid #d0d0d0;
	padding: 8px;
	overflow-x: hidden;
    overflow-y: auto;
	font-size:14px;
}

.bottom_div {
	width: 100%;
	color: #8c8c8c;
	text-align: center;
	margin-top: 6px;
}

.welive_color_1 {background-color: #29C7C2;}
.welive_color2_1 {color: #21a39f;}
.welive_border_1 {border: 1px solid #29C7C2;}
.welive_cb_1 {background-color: #29C7C2;border: 1px solid #29C7C2;}
.welive_p_1 {background-position:0 -36px;}

.welive_color_2 {background-color: #676767;}
.welive_color2_2 {color: #afafaf;}
.welive_border_2 {border: 1px solid #676767;}
.welive_cb_2 {background-color: #676767;border: 1px solid #676767;}
.welive_p_2 {background-position:-18px -36px;}

.welive_color_3 {background-color: #e89813;}
.welive_color2_3 {color: #c58110;}
.welive_border_3 {border: 1px solid #e89813;}
.welive_cb_3 {background-color: #e89813;border: 1px solid #e89813;}
.welive_p_3 {background-position:-36px -36px;}

.welive_color_4 {background-color: #930093;}
.welive_color2_4 {color: #9d9d9d;}
.welive_border_4 {border: 1px solid #930093;}
.welive_cb_4 {background-color: #930093;border: 1px solid #930093;}
.welive_p_4 {background-position:-54px -36px;}

.welive_color_5 {background-color: #798ddd;}
.welive_color2_5 {color: #a9b6e9;}
.welive_border_5 {border: 1px solid #798ddd;}
.welive_cb_5 {background-color: #798ddd;border: 1px solid #798ddd;}
.welive_p_5 {background-position:-72px -36px;}


#welive_operator {height:38px;overflow:hidden;padding:2px 6px 2px 4px;background-color: #29C7C2;}
.operator_left {float:left;width:260px;overflow:hidden;}
.operator_mid {
	position:absolute;
	width:400px;
	font-size:16px;
	color: #fff;
	top:8px;
	left:200px;
	text-align:center;
}
#welive_avatar {
	float:left;
	width:34px;
	height:34px;
	padding:2px;
	background:#ccc;
	border:0;
	vertical-align:top;
	-webkit-border-radius: 4px;
	-moz-border-radius: 4px;
	border-radius: 4px;
}
#welive_name, #welive_duty {
	float:left;
	height:20px;
	width:200px;
	overflow:hidden;
	margin-left:8px;
}
#welive_name {color:#FF534C;font-size:14px;}
#welive_duty {font-size:12px;color:#21a39f;}
#welive_copyright {position:absolute;right:6px;top:10px;}
#welive_copyright a {color:#fff;text-decoration:none;font-size:11px;outline:none;}
#welive_operator .hover a {color:#FF6600 !important;}

.animate_avatar {position:absolute;width:52px;height:52px;overflow:hidden;left:60px;bottom:180px;}
.animate_avatar img {width:48px;padding:2px;background:#ccc;border:0;border-radius: 4px;}

.loading2, .loading3 {
	background-repeat: no-repeat !important;
	background-position:50% 50% !important;
}
.loading2 {background-image: url(img/loading2.gif) !important;}
.loading3 {background-image: url(img/loading3.gif) !important;}

.shake {
	border: 1px solid red !important;
	color:red !important;
	-moz-box-shadow: 0 0 10px #FF9900 !important;
		-webkit-box-shadow: 0 0 10px #FF9900 !important;
			box-shadow: 0 0 10px #FF9900 !important;
}

.scb_radius {-webkit-border-radius:4px;-moz-border-radius: 4px;border-radius: 4px;}
.scb_scrollbar {z-index:80000;display:none;position:relative;float:right;width:8px;background:#d9d9d9;}
.scb_tracker {height:100%;width:8px;position:relative;padding:0 1px;cursor:default;}
.scb_mover {position:absolute;top:0;left:0;height:20px;width:8px;cursor:s-resize;overflow:hidden;background:#c0c0c0;}

.smilies_div {display:none;height:100px;width:250px;position:absolute;border:1px solid #b7b7b7; background:#e8e8e8;border-radius: 4px;bottom:115px;left:12px;}
.smilies_wrap {width:100%;}
.smilies_wrap img {padding:3px;cursor:pointer;border:0;}
.smilies_wrap img:hover {border-radius: 4px; background:#b7b7b7;}

.history {
	width:100%;
	height:590px;
	border:0;
	border-bottom:2px solid #fff;
	overflow:hidden;
	background:#fff url(img/w_ibg.png);
}

.history .viewport {width:100%;height:100%;}
.history .overview {
	width:100%;
	height:530px;
	overflow-x: hidden;
    overflow-y: auto;
	padding-bottom:60px;
}
.history .overview img {vertical-align:middle;border:0;}
.history .overview a {text-decoration:none;border-bottom:1px dashed #d1d1d1;}
.history .overview a:hover {color:#ff6600;}

.overview a.down {display:block;padding:4px 8px;border:1px solid #a5a5a5;border-radius: 6px;}

.msg{position: relative;margin:8px 0;width:100%;display:inline-block;}
.msg.l{float: left;}
.msg.r{float: right;}
.msg b{position: absolute;bottom: 3px;width:13px;height: 15px;background-repeat: no-repeat;}
.msg.l b{left: 0;}
.msg.r b{background-image: url(img/guests.png);right: 0;}
.msg .ico{float:left;margin-top:-1px;padding-right:6px;width:20px;height:20px;}

.msg .b{
	padding: 4px 5px;
	border-radius: 5px;
	-moz-border-radius: 5px;
	-webkit-border-radius: 5px;
}

.msg.l .b{text-align: left;float:left;margin-left: 26px;color: #000;display:inline;background:#fff;font-size:16px;}
.msg.r .b{text-align: right;float:right;margin-right: 11px;color: #fff;display:inline;font-size:14px;}
.msg.s .b, .msg.e .b{width:260px;margin:0 auto;text-align: center;border: solid 1px #ddd;color: #888;background:#eee;padding:3px;}

.msg .i{word-wrap: break-word;line-height:160%;overflow:hidden;}
.msg.l .i{_width:expression(this.offsetWidth<40?"40px":this.offsetWidth>420?"420px":true);min-width:40px;max-width: 420px;font-family: "\5FAE\8F6F\96C5\9ED1", "Microsoft YaHei";}
.msg.r .i{_width:expression(this.offsetWidth<40?"40px":this.offsetWidth>420?"420px":true);min-width:40px;max-width: 420px;font-family: "\5FAE\8F6F\96C5\9ED1", "Microsoft YaHei";}
.msg i{color: #c7c7c7;font-size: 12px;top: 0px;}
.msg.r i{float: right;padding:0px 8px 0 0;}
.msg.r s{float: right;color: #9d9d9d;text-decoration:none;font-style:normal;}
.msg.r s.un{color: #ff6600 !important;}
.msg.l i{padding:4px 0 0 8px;}
.msg.l .a{padding-left:10px;width:100%;display:block;}

.sending_div, .sending_img, .sending_mask{width:250px;overflow:hidden;}
.sending_div{position:relative;margin:4px auto;padding:0;background:#d8d8d8;}
.sending_img{position:absolute;left:0;bottom:0px;right:0px;cursor:pointer;}
.sending_mask{position:absolute;left:0;bottom:0px;right:0px;background:#000;filter:alpha(Opacity=60);-moz-opacity:0.6;opacity: 0.6;text-align:center;}

.msg.l .sending_div{border-radius:4px;border:solid 3px #d8d8d8;}

.file_upload{height:12px;border-radius: 6px;}
.uploading_mask{position:absolute;top:0;bottom:0;right:0;background:#000;filter:alpha(Opacity=60);-moz-opacity:0.6;opacity: 0.6;text-align:center;}

.spec_info{border-radius:3px;margin:6px 2px;padding:4px;background:#fdeab7;color:#cd2e0c;}

.enter {position:absolute;left:0;right:0;bottom:0px;height:115px;border-top:1px solid #d0d0d0;background:#e2e2e2;	border-radius: 0 0 0 7px;}

.enter .tool_bar {display:block;padding:3px;height:24px;padding-left:18px;}
.enter .tool_bar_i {
    float: left;
    margin: 4px 8px;
    cursor: pointer;
	width:18px;
	height:18px;
	background-image: url(img/guests.png);
	display:inline-block;
	overflow:hidden;
	padding:0;
}

#toolbar_photo {background-position:-28px 0;}
#toolbar_file {background-position:-58px 0;}
#toolbar_sound {background-position:-88px 0;}
#toolbar_evaluate {background-position:-167px -35px;}

.tool_bar .sound_off {background-position:-116px 0 !important;}
.tool_bar .photo_off {background-position:-90px -35px !important;}

.tool_bar_call {
    width: 220px;
    position: absolute;
    top: 3px;
    right: 230px;
}

.tool_bar_call input {
	font-size: 13px;
	padding: 2px 6px;
    height: 26px;
    border-right: none;
    border-radius: 2px;
    width: 100%;
    padding-right: 38px;
    -moz-box-sizing: border-box;
    -webkit-box-sizing: border-box;
    -o-box-sizing: border-box;
    -ms-box-sizing: border-box;
    box-sizing: border-box;
    outline: none;
}

.tool_bar_call .tool_bar_phone {
    padding: 0;
    border-radius: 4px;
    border-left: none;
    border-top-left-radius: 0px;
    border-bottom-left-radius: 0px;
    height: 26px;
    color: #fff;
    width: 32px;
    -moz-box-sizing: border-box;
    -webkit-box-sizing: border-box;
    -o-box-sizing: border-box;
    -ms-box-sizing: border-box;
    box-sizing: border-box;
    position: absolute;
    right: 0;
    top: 0;
    cursor: pointer;
}

.tool_bar_call .tool_bar_phone s {background-position:-126px -35px;}


#alert_info {
	display:none;line-height:30px;width:300px;position:absolute;border:1px solid #d3a21d; 
	background:#e8bf55;border-radius: 4px;bottom:118px;left:240px;text-align: center;color:red;font-size:16px;padding:0 4px;
}

.enter .msger {
	width:460px;
	height:70px;
	margin:6px 0 0 10px;
	display: block;
	overflow-x: hidden;
    overflow-y: auto;
    word-wrap: break-word;
	word-break: break-all;
	resize: none;
    outline: 0;
    font-size: 14px;
    box-sizing: border-box;
	border: 0;
	padding:8px;
}

a.sender, a.relink {
	float:right;
	cursor:pointer;
	border-radius: 3px;
	padding: 4px 12px;
	color:#fff;
	font-family: "\5FAE\8F6F\96C5\9ED1", "Microsoft YaHei";
    letter-spacing: 1px;
	margin: 6px 8px;
	text-decoration:none !important;
	font-size: 14px;
}
.enter a.sender {font-size: 18px;position: absolute;top:40px;right:64px;padding: 8px 14px;}
a.relink {font-size: 14px;float:none !important;height:36px; line-height:36px;border:none !important;}
a.relink:hover {color:#fff !important;}

.enter .loading2 {
	background-color:#b7b7b7 !important;
	color:#b7b7b7 !important;
	border:0 !important;
}

a.trans_to {
	cursor:pointer;
	border-radius: 3px;
	padding: 4px 8px;
	color:#dbdbdb;
	font-family: "\5FAE\8F6F\96C5\9ED1", "Microsoft YaHei";
	font-size: 14px;
    letter-spacing: 1px;
	margin: 6px 8px;
	text-decoration:none;
	background-color: #bfbfbf;
	position: absolute;
	top:0;
	right:56px;
}
a.trans_to:hover{color:#fff;background-color:#FF534C;}

.comment {position: absolute;bottom:100px; left:100px;}
.comment img {cursor:pointer;}
.comment li {list-style:none;margin-top:12px;}
.comment i {color:red;margin-left:6px;font-style:normal;vertical-align:middle;}
.comment s {font-size: 14px;width:100px;color:#666;display:inline-block;vertical-align:middle;padding-right:6px;text-align:right;font-weight:normal;text-decoration:none;}
.comment input {width:200px;height:30px;}
.comment input.vvc {width:40px;}
.comment textarea {width:400px;height:100px;vertical-align:middle;resize:none;}

.comsaved {padding:200px 6px 6px 0;color:red;font-weight:bold;text-align:center;font-size:18px;}

#ajax-loader {position:absolute;width:20px;height:20px;top:8px;left:80px;}

.comment input, .comment textarea {
    background-color: #FFFFFF;
    border: 1px solid #a2a2a2;
    box-shadow: 0 1px 1px rgba(0, 0, 0, 0.075) inset;
    transition: border 0.2s linear 0s, box-shadow 0.2s linear 0s;
    border-radius: 4px;
    line-height: 20px;
    margin-left: 0;
    padding: 4px 6px;
    vertical-align: middle;
}
.comment input:-moz-placeholder {color: #c1c1c1;}
.comment input:focus, .comment textarea:focus {
	border-color: #00b6b6;
	-webkit-box-shadow: inset 0 1px 1px rgba(0,0,0,0.075),0 0 8px rgba(82,168,236,0.6);
	-moz-box-shadow: inset 0 1px 1px rgba(0,0,0,0.075),0 0 8px rgba(82,168,236,0.6);
	box-shadow: inset 0 1px 1px rgba(0,0,0,0.075),0 0 8px rgba(82,168,236,0.6);
}

.comment_enter{height:60px !important;width:100%;}
.comment_send{right:350px !important;top:5px !important;}
.comment_note{font-family: "\5FAE\8F6F\96C5\9ED1", "Microsoft YaHei"; font-size: 16px;line-height:28px;padding:0 0 30px 106px;}

#starRating{
	font-family: "\5FAE\8F6F\96C5\9ED1", "Microsoft YaHei";
	display:none;
	position:absolute;
	left:12px;
	bottom:115px;
    width: 260px;
	height:220px;
	overflow:hidden;
    border-radius: 4px;
    border:1px solid #afafaf;
    font-size: 12px;
    letter-spacing: 1px;
	background:#e8e8e8;
}
#starRating p{text-align:center;width:100%;display:block;padding: 6px 0;}
#starRating .title{font-size: 14px;}
#starRating .last{font-size: 14px;}

#starRating span {
    position: relative;
    display: inline-block;
    width: 28px;
    height:28px;
    overflow: hidden;
    margin-right: 8px;
    cursor: pointer;
}
#starRating .last{margin-right: 0 !important;}

#starRating .high {
    position: absolute;
    width: 44px;
    height: 42px;
    top: 0;
    left: 0;
    background: url("img/star_on.png");
}

#starRating .nohigh {
    position: absolute;
    width: 28px;
    height: 28px;
    top: 0;
    left: 0;
    background: url("img/star_off.png");
}

#starRating .starInfo {
    height: 19px;
    line-height: 19px;
    text-align: center;
    color: #ff9a55;
	letter-spacing: 1px;
}

#starRating .starInfo img{
	width: 17px;
	height: 16px;
	vertical-align: text-top;
	margin-right: 6px;
	display: inline-block;
}

#starRating textarea{
	width: 200px;
    height: 46px;
    padding: 4px 6px;
    overflow-y: auto;
    resize: none;
    outline: 0;
    border: 1px solid #dbdbdb;
    word-break: break-all;
    line-height: 17px;
    border-radius:2px;
}
#starRating .sender{float:none;margin:0 auto;}

.welive_popup{display:none;position: fixed; top:0;left:0;width:100%;height:100%;background-color: rgba(0,0,0,0.3);z-index:20000;overflow:hidden;}
.big_img_wrap{position:absolute;box-shadow: 0 0 8px #fff;}

.robot_typing .a{color: #FF534C !important;}
.robot_typing .i{display:block;height:26px;width:86px;background: url("img/typing.svg") center center no-repeat;}

#questions_div {display:none;}

.q_search{
	z-index:9000;
	position:absolute;
	display:none;
	bottom:82px;
	left:8px;
	border: 1px solid #afafaf;
	border-radius: 4px;
	background: #E8E8E8;
	padding: 4px 8px;
	max-width:450px;
	max-height:500px;
	overflow-x:hidden;
	overflow-y:auto;
}

.q_search li {list-style:none;line-height:26px;width:100%;word-wrap: break-word;border-bottom:1px solid #ccc;border-top:1px solid #fafafa;padding:2px 0;cursor: pointer;}
.q_search li b {font-weight:normal;}
.q_search li i {margin-right:6px;color:#999;font-style:normal;}

.q_search_title{border-bottom:1px solid #ccc;font-weight: bold;color:#ff6600;cursor: pointer;padding: 2px 0 4px;}
.q_search_title b{float:right;margin-left:30px;}

a.how_sendimg {cursor:pointer;color:#969696;position: absolute;bottom:1px;right:56px;}
a.how_sendimg img {vertical-align: middle;}